This is a junior role, suitable for a graduate, or early career in User Research. You will assist the Research Manager in identifying valuable insights from data and communicate it clearly to various stakeholders.
You will be expected to implement methodologies to generate, collect and measure data for use by teams across the business. You will need to be able to operate with some level of ambiguity and work with both technical and non-technical stakeholders.
Support and assist the Research Manager in developing and running research capabilities at Netspeak Games
Work with various teams to continuously iterate on measuring and improving KPIs from a research perspective
Maintain awareness for ongoing research needs from the development team and identify new research opportunities
Develop tools and methodologies to improve our research function capabilities
Perform research operations, such as recruiting, screening, and moderating participants- and help maintain a participant database for in-house research
Conduct and facilitate studies using bespoke research methods that best fit the company’s needs. (eg. usability studies, playtests, market research, research workshops etc)
Analyze data and present actionable insights and feedback for developers
Write and deliver reports, and communicate findings to developers and wider team
Netspeak has three pillars: Excellence, Commercial & Inclusion. As our new Games Researcher you will join our research team to better inform business decisions through games user research and consumer insights. Your mission is to support user research through all stages from planning to execution, including data analyses and report preparation and presentation.
You will assist with creating and facilitating a variety of bespoke research methods to best fit the stakeholders’ needs, including play tests, usability studies, interviews, surveys, etc
Experience and Skills:
Must have academic knowledge of qualitative, quantitative, and mixed data methods
Must demonstrate a passion for games user research, though no industry experience is required
Must have very strong written and verbal communication skills and be able to clearly present findings at all levels of the business
Must have strong analytical skills with the ability to collect, organize, and analyze different types of data from various sources, with attention to detail and accuracy